Faqs

General

If you have a question about a product, please contact our customer support. This will help you quickly.

No, to order from us, you don't need a customer account. But if you want to follow your order, you need one.

Shipment

You get your package within 2-4 working days.

The postage and packaging surcharge including goods insurance is 9.90.-chf.

At the moment we only deliver in Switzerland and Lichtenstein.

Yes, from CHF 99.

Return

Yes, with us you have 14 days right of withdrawal.

If your order is defective or has an error, we can exchange or refund the item on request.

payment

We offer the following payment options:

- Credit card (Amex, Visa & Master Card)

- Postfinance

- Twint

Yes. We use 100% safe SSL encryption, so all your data is protected and safe!

No answer found?

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