Shipping and delivery costs
Answers to the most important questions.
Do you also send internationally?
The postage and packaging surcharge including goods insurance is 9.90.-chf
At the moment we only deliver in Switzerland and Lichtenstein.
In the case of partial deliveries, only the costs for the products sent and the shipping costs are charged. Shipping costs are only charged once per order, Mademen assumes after delivery costs
What do your return conditions look like?
In the event of return, exchange, false orders, etc. Please always specify customer number and invoice number. In the case of shipments without identification information, no gun remuneration can be created.
False orders from the buyer are only unspecified and withdrawn unused. The customer bears the return fee.
In general, incomplete items damaged by the customer are not withdrawn.
Mademen reimburses the buyer immediately after receipt of the goods, either by credit or account transfer.
The buyer has the right to return the goods unopened and unused within a period of 10 days. The buyer bears the return costs. In addition, the postage and packaging fees are charged if no further order follows.